Shipping & returns
Return Policy
- For non-seasonal, non-discounted merchandise returned within 15 days of the delivery or purchase date a merchandise credit will be issued.
- We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All tags must be attached and items must be returned in original packaging.
- Reusable & protective face masks, are final sale and cannot be returned or exchanged.
- Shipping Fees are non-refundable.
- To return your product, you should mail your product to:
The Mercantile at Springdale
15802 Springdale Street
Huntington Beach, CA 92649
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you are shipping an item over $75, you might consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shipping Policy
- We use UPS and USPS for our shipping. We ship within the continental United States. We offer free shipping with $150 or higher orders. Our regualr shipping charge is $5.00 per order.
- We offer curbside pickup during regular store hours.